The price is fixed
The figure in the written quote holds for the whole project. If something outside the scope comes up, we talk first and then price it in writing, so there are no surprise extras.
How we work
Before signing a quote, most companies ask us the same things. The answers are on this page.
The example here is a six-week order and stock automation project. Other work goes through the same steps. Only the timings change.
01 — Discovery call
It takes thirty minutes, it’s free and there’s no obligation. We listen to how things run and ask a few questions. If we think you don’t need software, we tell you that plainly too.
02 — Written scope and fixed price
You get it within three working days. It sets out in writing what’s included, what isn’t, how many weeks the work takes and what it costs.
03 — Kick-off
You pay half up front and the work starts. We ask for access to the programs you use and a few weeks of sample data, and this is the only busy stretch for you.
04 — Weeks 1–2
We map where orders come in today, where they get typed up and whose hands they pass through. We show you a draft of the new flow and get your approval.
05 — Weeks 3–5
We connect the channels one by one and bring stock into one place. You can try the work in progress with your own data.
06 — Week 6
We test everything and switch the system on in your own environment. You pay the other half on delivery.
07 — After delivery
We train the people who will use it, and fixes are free for one month.
What we need from you
One person named as the contact, with half an hour a week to spare. Beyond that, access to the programs you use, plus your content and images if it’s a website. We run the project.
Weekly update
Every week you get a short status message: what was done this week, what happens next week, and what we need from you. There’s no need to ask us where things stand.
The exact timeline goes into the written quote. These are the ranges we give for each service.
| Service | Delivery |
|---|---|
| Order and stock automation | 4–8 weeks |
| Dashboards and reporting | 4–8 weeks |
| Demand and production planning | 6–12 weeks |
| Process automation and AI | 4–10 weeks |
| Custom software and mobile apps | Depends on scope |
| Cinematic company website | 3 weeks |
The data is yours
The system runs in your accounts and on your servers. We don’t keep your data, and it isn’t shared with anyone without your approval.
No lock-in
On custom software work, we hand the source code over to you. You don’t have to stay with us, and another team can take over. A maintenance agreement is optional.
Delays are our problem
The delivery date is written in the quote. If a delay is our fault, we don’t charge you extra.
If you don’t need it, we say so
If an off-the-shelf tool does the job, we recommend it. We don’t inflate projects to sell more, and we don’t add modules you don’t need.
What we deliver works
Delivery means the system is installed in your environment and tested. Sending over files doesn’t count. After delivery, we show the people who will use it how it works.
Confidentiality
Everything you share on the call stays between us. If you ask, we sign a non-disclosure agreement before the discovery call.
Working with us is only one of them. Here are all five, side by side.
OptionForAgainst
Do nothing
For
No money goes out today.
Against
You keep paying for the manual work every month through the payroll, where nobody sees it.
Buy off-the-shelf software
For
A quick, cheap start.
Against
The subscription never ends, and if the software doesn’t fit how you work, you end up changing how you work.
Hire your own developer
For
Full control.
Against
The monthly cost is high, you depend on one person, and when they leave, the system has no owner.
Hand it to a large agency
For
Corporate reassurance.
Against
A noticeably higher price for the same work, and small clients wait at the back of the queue.
Work with us
For
Fixed price, a set timeline, a system you own, no subscription.
Against
We’re a new studio without a long client list.
About that last row
It’s there because you’d ask anyway, and we’d rather write it down than hide it. To balance it, we give you a fixed price and install the system on your own server, and on custom software work we hand over the source code too, so you’re never tied to us. That way the risk of working with a new studio stays with us.
The questions we hear most on discovery calls.
Yes. We work with any system that can export its data, including Logo, Netsis, SAP, Canias, marketplaces and Excel. We keep the system you use and build on top of it.
As far as possible, no. We try to keep the work on the screens your staff already use. If a new screen is needed, we show people how to use it and support you for a month.
We do for the first month, free of charge. After that it’s up to you. Even without a maintenance agreement, the system keeps running.
If the delay is on our side, the price stays as quoted. If it runs over because you’ve asked for more, we agree the extra work and its cost in writing before we start on it.
Yes. A wholesaler with a handful of staff or a small workshop is the kind of company we work with. At that size, results usually come sooner.
Unfinished projects usually have two causes: the scope was never written down, and nobody used the system after delivery. We handle both. Scope and timeline are written into the contract, and training plus one month of support after delivery are included.
Two jobs with the same name are often not the same job. Stock tracking for a company with one warehouse and the order flow of a manufacturer with twenty dealers both count as order and stock automation, but the scope is very different. Any single figure we put here would be too high for a small job or cover only half of a big one. So we listen first, then give you a written fixed price within three working days.
Half at the start, half on delivery. Longer projects can have stage payments, and all of it is written into the contract. We invoice for all our work.
Every job starts with a written contract. Scope, timeline, price, payment plan and delivery terms are all set out in it.
The system runs on your server, the data stays with you, and on custom software work we hand the source code over to you. Without us, another team can take it over and keep it running.
When we use it, we tell you. The scope document sets out where your data goes, where it is processed and what is stored. If there’s a set-up you don’t want, we won’t build it.
That’s what we prefer too. Starting with one small piece and seeing the result is better for both of us than taking on a large project from day one.
If you ask, we can put a sector exclusivity clause in the contract. Even without one, nothing you share with us is passed on to another client.
Yes. If you don’t like the quote, nobody owes anybody anything.
To get started
Thirty minutes is enough to see what you need.
The call is free and commits you to nothing.